Resident Manager

Posted: 11/10/2017

Locations: Pittsburgh, PA             

Reports To: Assistant General Manager


As the Resident Manager, you represent Amore Management Company, so it is important to present an atmosphere that is inviting to prospects and provide a community that is maintained at the highest level possible for our residents. This is a hands-on job, that requires you to attend to the day-to-day operation of this active community. In the course of the day, you will manage multiple tasks.  

This is a busy and physical job. The ideal candidate must be committed to customer service and superior performance. Must be willing to work evenings and weekends if required.

Essential Responsibilities
• Meet with prospective residents, explaining our pricing and conducting tours of our apartments and community common areas
• Follow-up on customer leads and support marketing efforts
• Expedite apartment make-readies for future residents
• Conduct lease renewal maintenance checks
• Handle after-hours emergency maintenance
• Perform all maintenance and repair activities, including: making minor repairs on all appliances; handling light electrical repairs; and managing light plumbing work
• Attend to grounds keeping duties, including: mowing and trimming lawns; pruning trees and shrubs as needed; sweeping paved areas; making minor repairs to landscaping equipment; and snow removal during the winter season
• Complete regular custodial tasks, including: keeping common areas tidy; cleaning floors, windows, and other hard surfaces; and emptying wastebaskets
• Maintain positive relations with all community vendors
• Provide a positive living environment for community residents by delivering excellent customer service, resolving issues promptly and effectively and consistently following-up on resident requests

Personal Competencies
• Caring attitude, pride in your work and the apartment community
• Business professional appearance
• Great people skills with a courteous, helpful attitude
• Self-motivated, hard-working, and a commitment to superior performance
• High-energy and comfortable in a busy work environment
• Good verbal communications skills
• Organized, detail-oriented, and willing to follow-through
• Good record-keeping skills for work orders, parts orders, inventory and service request follow-up
• Able to multi-task, prioritize, and manage time

Requirements
• Must live on-site
• Flexible full-time schedule including some evening and weekend hours
• Basic computer and Internet knowledge
• Must be able to regularly lift or move up to 25 lbs. and occasionally from 50 to 100 lbs.
• Must pass hair drug test as well as criminal & credit background checks
• Must have valid driver’s license
• Available on-call to manage emergencies

Minimum Education
• High School Diploma or equivalent
• Associate Degree in maintenance related field desired

Preferred Work Experience
• 2+ years in multifamily housing management
• Some plumbing, electrical and miscellaneous maintenance experience

We Offer:
• Competitive wages, for your 40 hour work schedule, of $10 to $14 per hour based on education and multifamily related certifications. Free apartment included in salary package

• Hospitalization/Vision/Dental

• 401K savings plan

• Possibility for job related educational opportunities – Licensure assistance

• Paid Holidays

• Sick leave benefits

• Vacation benefits

Uniforms

Amore Management is an Equal Opportunity Employer. Employment is based on the satisfactory outcome of a criminal background check and drug screening.

Send resume` to: Amore Management Company, 4130 Monroeville Blvd, Monroeville, PA 15146 

Or you can fax to: 412-373-5452 or email to: jackie@amoremgmt.com